Refund policy

RETURN/EXCHANGE POLICY

Our company accepts exchanges only. Please be advised that we cannot accept items being returned for a refund.

  • Exchanges are accepted within 30 days of order arrival to customer.
  • Clothing that has been washed or worn cannot be accepted for exchange.
  • Music, media and accessories must be unopened, unused, and in condition as received.

If you wish to exchange your item(s), please complete the following steps:

Step 1
Please provide a note with the following details of your exchange:

  1. Style 
  2. Size
  3. Color 
  4. Ship to Address 

Step 2
Use original packaging (if possible) to return your item(s) to the following address including the note referenced in step one:

Valor Clothing Co. LLC
118 Buckeye Circle
Columbus, Ohio 43217

How long will it take for my Return/Exchange to be processed?
Please allow up to 5 business days for your order to be processed. A representative will be in contact with you (via the email address used to place your order) to provide further details and updates.

Return Tracking
Make sure to use a shipping method with tracking and hold onto your tracking number when you return the items for exchange. We cannot be held responsible for any returned merchandise unless we have obtained proof of delivery.

What if the exchange item I want is out of stock?
Due to high demand and varying stock levels, we cannot guarantee your item desired for exchange will be in stock. If we are unable to offer exchanges because a specific style or size has sold out, we will contact you for alternative options. 


Any other questions please refer all questions to info@valorclothingstore.com