Shipping policy

How much is shipping?

 

All orders are shipped USPS flat rate by size.

Small flat rate envelope

Medium flat rate box

Large flat rate box

Prices vary by box

 

Fraudulent Orders

To avoid fraud - if an order appears to be suspicious we will cancel and refund the order in full. 

 

How long will it take my order to ship? 

All orders will take 1-3 days to process. Once your order ships please allow 7-10 days for delivery.


Can I get a refund or make an exchange?

No refunds, exchange only.


Is there a way to contact you directly?

You can email info@valorclothingstore.com with any questions regarding your order.


I do not live in the U.S.A. Can I order online?

Sorry, we do not offer international shipping at  this time.


Do my billing and shipping address have to match?

We require that your billing and shipping address match to prevent identity and credit card fraud.


My order was place successfully, but why I didn’t I receive an email confirmation?

Occasionally there may be a delay in delivery of confirmation emails. If you have not received an email please refer to your junk folder. If you think you entered an incorrect email, please contact us including your order number and full name and we will resend your confirmation.


When are particular items released?

Generally we do not have a set release date. Please subscribe to receive email alerts.


Do you restock your inventory? 

Yes.